They're available from 9 am to midnight (CEST) Monday to Friday and from 1 pm to 9 pm (CEST) on weekends.
The customer support team is not available 24/7 and their hours are more aimed at European players. The responsible gaming section on the site also includes lots of information and details of independent organizations that are focused on helping those with responsible gaming issues.Ĭustomer Support is available via phone (+48 ), email ( ) or live chat via the speech bubble button on the home page. Deposit limits, wagering limits, loss limits, session time limits and self-exclusion can all be used by anyone who would like to add some more control to their gambling spend. Player safety is clearly a priority for Energy Casino, as evidenced by their range of responsible gaming tools players can utilize.
